Info & FAQ
The new TTProNet
ttpronet.com is moving to a new platform. Every account, membership and history has been carried over. This page explains what changes, what is new, and answers the questions members ask most.
Switch-over
Date to be announced
Madrid time. Every member is emailed a week before.
What changes
The website
On switch-over day, ttpronet.com and www.ttpronet.com open the new platform. Old bookmarks to inner pages may stop working; start from the home page.
Your account
Nothing to do. Your email, password, role and membership were carried over. You sign in the same way as before.
The mobile app
The TTProNet app you have installed keeps working. The new app arrives later as a regular update from the App Store and Google Play.
What is new
The same community, rebuilt to be faster and clearer.
Academy
Coaching courses from world-class trainers, organised by level and topic, with progress that follows you across devices.
Live
Broadcast training sessions with replays, so you can watch later if you miss the live moment.
Practice
Drills and training plans you can follow week by week.
Connections
Find players, coaches and clubs near you, and keep your profile in one place.
Forum
The forum archive came with us. Posts keep their original author's name.
Seven languages
English, Spanish, German, French, Japanese, Chinese and Arabic.
Questions and answers
Open the question that matches your situation.
Signing in
Can I use the same username and password?
Yes, the same password. It was carried over as-is, so there is nothing to reset.
Your login name is your email address. The new site has no separate username: type the email you registered with on the old TTProNet, the one your TTProNet emails were sent to. Your first and last name came over too and show on your profile.
If you used to type something other than your email to log in, that no longer works. Use your email instead.
I signed in with my email and password. What do I do?
- 1.Go to the sign-in page.
- 2.Type the same email and the same password you used on the old TTProNet.
- 3.Click “Sign In”. Your profile, membership and history are already there.
Nothing to reset. Your password was carried over as-is.
I don't remember my password.
- 1.On the sign-in page click “Forgot password?”.
- 2.Enter the email you use on TTProNet and click “Send reset link”.
- 3.Open the email “Reset your password for TTProNet” from [email protected]. If it isn't in your inbox within a couple of minutes, check your spam folder.
- 4.Click the link in the email, type a new password and save it.
- 5.Click “Continue” to get back to the sign-in page, then sign in with your email and the new password.
The site says “check your email”, but nothing arrives.
For security the site always shows that message, even for an address that has no account, so it never reveals whether an email is registered.
Check your spam folder first. Then make sure you used the email you registered with on the old TTProNet — the one your TTProNet emails were sent to. If it still doesn't arrive, write to [email protected] with that email.
My TTProNet email is a Google address. Can I use “Continue with Google”?
- 1.On the sign-in page click “Google”.
- 2.Pick the Google account with the same email you use on TTProNet.
- 3.You're in. It's the same account, with the same membership.
A different Google email creates a brand-new, empty account. If that happens, sign out and try again with the right one. Your email and password keep working too.
I used Apple ID / Sign in with Apple.
Sign in with Apple is not available on the new site yet. Your account is still there, under the email address you registered with.
- 1.Find the email you registered with (the address your TTProNet emails were sent to).
- 2.If you know your password, sign in with that email and password.
- 3.If you don't, use “Forgot password?” with that email and follow the reset steps above.
Registered with an Apple “Hide My Email” address (ending in @privaterelay.appleid.com)? Write to [email protected] with your name and we'll sort it out.
I never had an account.
- 1.Go to the sign-up page.
- 2.Register with your email or with a Google account.
- 3.Follow the short onboarding and you're in.
Membership
I'm a PRO member. Do I keep my membership?
Yes. It was carried over and is already active — there is nothing to buy or re-enter. Sign in and everything PRO is unlocked.
To see your access end date, open Settings → Subscription.
What happens when my membership ends?
Your old payment details were not moved and nothing renews by itself. When your membership ends, you pick a plan and pay on the new site. The tiers are the same as before: Player PRO €75/year, Trainer €75/year, Manager €150/year, Club €150/year — and Player PRO and Trainer can now also be paid monthly at €9.99.
I'm a free member. Does anything change?
No. Sign in as before and use the free features. You can upgrade to PRO whenever you like.
Mobile app
Do I need to reinstall the app?
No. Keep the TTProNet app you have installed — it keeps working. The new version arrives as a regular update in the App Store and Google Play, and we'll let you know when it's out.
Will my login be the same in the new app?
Yes. The same email and password, or your Google account, works on the website and in the app.
Content and data
Is my profile and history there?
Your profile, role and membership are. The forum archive was carried over too; posts keep the name of their original author.
Was my password visible during the move?
No. Only the scrambled (hashed) form of your password was moved, and nobody can read a password from it. That's exactly why your old password keeps working.
My old bookmarks and links don't work.
The pages have moved, so links to inner pages of the old site may no longer open. Start from ttpronet.com and update your bookmarks.
Where is the privacy policy, and how do I delete my account?
Both are one click away, and account deletion works without contacting us.
Still have a question?
Write to us and include the email you use on TTProNet. We reply within one business day.
[email protected]Gardos Pronet SL · Avenida Villa de Otura 81, 18630 Otura, Spain